Privacy Policy
Last updated: September 7, 2026
This Privacy Policy describes how The Utility Program ("we," "us," or "our"), operator of theutilityprogram.com, collects, uses, and shares information when you visit our website or submit our eligibility form.
Information We Collect
When you submit our eligibility form, we collect the information you provide, which may include:
- Name, email address, and phone number
- ZIP code and whether you rent or own your residence
- Whether you are a Southern California Edison (SCE) customer
Like most websites, we may also automatically collect basic technical information such as browser type, device type, and pages visited, through standard server logs and analytics.
How We Use Your Information
We use the information you provide to:
- Assess your potential eligibility for the SCE Charge Ready Home program
- Contact you by email or phone about the program and your application
- Connect you with licensed electrical contractors who participate in the program, when you ask us to
- Improve our website and services
How We Share Your Information
We do not sell your personal information. We may share it only with:
- Licensed contractors or program administrators, as needed to help you apply for the program
- Service providers that operate our website and form processing (e.g., our form submission provider)
- Authorities, if required by law
Your Choices
You may opt out of communications at any time by replying "unsubscribe" to any email or asking us to stop contacting you. You may also request that we access, correct, or delete the personal information we hold about you. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request its deletion; we honor these requests for all users.
Data Retention & Security
We retain form submissions only as long as needed to assist you with the program or as required by law, and we use reasonable safeguards to protect your information.
Third-Party Sites
Our site links to the official SCE program website and other third-party sites. Their privacy practices are governed by their own policies.
Children
Our services are intended for adults. We do not knowingly collect information from anyone under 18.
Contact Us
For privacy questions or requests, contact us at: privacy@theutilityprogram.com
Changes to This Policy
We may update this policy from time to time. The "Last updated" date above reflects the most recent version.